This place has problems. 
St. Kitts Marriott Beach Resort & Spa, St. Kitts hotel review Visited: July 2010
Posted by intrec1
We just returned from the St. Kitts Marriot Resort.
We give it two stars. The beach was not the best. It was rough, and there was a lot of seaweed. The bathtub was very slippery, I fell and hurt myself. On the second day it rained, and our room began to flood. We had to change rooms at midnight!
The hotel is too big. To reach the beach from the main building, it's a long walk. Half the elevators were not working. The island was nice, and the hotel employees were nice.
The breakfast and lunch restaurants were good. The pool was good, and the setting on the beach was nice. I liked the permanent umbrellas.
In general, the place was nice, but I have been to many that are much better. I will not be returning or recommending it. Also, the country charges an airport exit fee of $17 per person.
6 users found this review helpful. 10 found this review unhelpful.
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I wish I had never come here!
St. Kitts Marriott Beach Resort & Spa, St. Kitts hotel review Visited: July 2010
Posted by steelers90
I do not understand why it is so difficult to have good service. I am not very picky about service at all, but while planning a relaxing vacation I would prefer not to be treated badly.
It seems as though all of the people who serve you in a restaurant here really dislike their jobs. The waitresses never smile, and act like it has been very difficult to do anything for you. I am truly sorry that I was of an inconvenience to them.
I will choose my next vacation wisely, and try to choose an island that is okay with providing good customer service.
13 users found this review helpful. 5 found this review unhelpful.
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We were pleasantly surprised!
St. Kitts Marriott Beach Resort & Spa, St. Kitts hotel review Visited: November 2009
Posted by liketotravel
We just returned from four nights in an all-inclusive package. We thought about the unlimited golf and spa, but decided that food was important. We sure are glad we did because it was very expensive and there weren't that many places to eat nearby.
As far as service, it is important to remember there is a cultural difference and it is called island time. The beach was great, but we heard from locals to be careful because of the rip current. We stayed inside the semi-protected area with no problem, but if I had kids I might worry.
There were vendors selling, but a polite smile and a "no thanks" was all that was needed. We felt very safe walking anywhere - in town, from the golf course, etc.
We tipped, always. There was a 10% service charge on pretty much everything, and it does not go to your server but is pooled and distributed by the hotel.
There is a Duty Free place just a little ways down that had much better prices than the one in the hotel or the cigar bar.
Look at what restaurants are opened which nights for planning. It wasn't the busy time of year, and can imagine it may be hard to get reservations when high season.
We shared cab rides a couple of times to cut costs. The cabs are supposed to have regulated fares which you can find online. The Marriott book advises not tipping them but ignore that.
We brought our laptop and wouldn't have knowing that you can check email and things for $2 for ten minutes, $3 for 15 minutes in the business center. There was no wireless in the room we had.
We had a ground floor room just outside the main building and really enjoyed it. It was quiet and convenient. I can imagine that one farther away may not have been as great.
The tennis courts were 'turf', which were fun. Also, it was lit so you don't waste beach time. We brought racquets and found out that with the $20 per hour comes equipment. The pro was very nice, too.
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