Add to Favorites
Mail to a friend
Bookmark this page
Print this page
Share on Facebook
Del.icio.us
| Sponsored Links | ||
| Abaco Beach Resort & Boat Harbour The premier Bahamas resort destination in the Out Islands. Book Your Stay Online & Save | Club Peace & Plenty The 'Club' is back, rennovated, friendly staff and loyal returning guests | Cape Santa Maria Beach Resort Four miles of sandy beach, private beachfront bungalows - pure Bahamian bliss |
|
|
 This was not a nice place to stay. Visited: July 2009 |
|
| Posted by kat1 | |
|
The pictures on the internet were completley misleading. As far as this hotel, or should I say "motel", the first thing that came to mind was "disgusting". The room had this old musty smell, and the AC until blew hot air. This was not a nice place at all. |
| 0 users found this review helpful. 0 found this review unhelpful. | |
Did you find this helpful?   | |
| Think "roadside trucker's motel"! Visited: March 2009 |
|
| Posted by dmcmilla38 | |
|
It took one hour to check in, yet another full hour to get my luggage. The room was filthy. There was large machinery on the beach blocking the view. It was impossible to get a drink in the bar - or for that matter a glass of tea with a meal. They served liquor I have never heard of. The employees were rude, impossilby slow, and distracted. I called the manager three times, and never recived a call back. I will never return to any Sandals - at any price. |
| 4 users found this review helpful. 0 found this review unhelpful. | |
| Did you find this helpful? | |
 Overall, we had a good time. Visited: May 2009 |
|
| Posted by thomasmo27 | |
|
I came here with my girlfriend, my brother, and his girlfriend. When we first got here, it took literally five hours to get our room. They wouldn't put the bags in a seperate room while we were waiting for a room, so we had to constantly go back over there and check them. The rooms were okay. They were definitely rooms older guests would not enjoy. I am 20 years old, so it was okay for me. Some of the staff were rude, but most were cool. Drinks were weak, but enough of them would get you silly. The best thing for me was that there were a lot of people our age (20-30). We met some good people on this trip, which made it enjoyable. The price also wasn't bad for what we got. The buffet every night was okay. We didn't get a chance to do reservations for the two inclusive restaraunts because we could only do it between 10-11 am (which didn't make sense). I would say overall it was a good time. If you are young and ready to party, you will like it. |
| 1 users found this review helpful. 1 found this review unhelpful. | |
| Did you find this helpful? | |
| I suggest you look at reviews before you book. Visited: April 2009 |
|
| Posted by rp_hts | |
|
I thought I checked the reviews carefully, but didn't. If you like the following - Breezes Bahamas is for you. Get into check in line at hotel and wait until it's your turn. Be prepared for a long wait even though the line looks short. The front desk personal are real inefficient, as if it was their first time checking in guests. "No" is an answer for any and all questions/requests you may have from front desk personal. Be prepared to wait an hour or more for your luggage that you were told would be there before you got to hotel. Luggage travels on a separate bus! You can drink as much liquor as you want, as long as it's cheap inexpensive liquor. There were no premium brands, and the well liquor was pretty bad. For food, there are four options: 1) Buffet. If you prefer your food cold and unappealing, this is the place for you. You'll also find that they run out of many of the items and are reluctant to replace. Plus, once you have your food, you'll need to find a clean table - which is difficult. They leave dirty dishes on the tables until some guests ask them to clean the table and bring fresh silverware and coffee. 2) Outdoor Grill. One of the better options for eating - just don't look to see how clean it is, cause it's not! They have hot dogs, hamburgers, salads and things. 3) Pastafari. It was really so bad that it's funny. 4) Eden. It's not bad - just not good. Mediocre is the best word for it. The hostess, Shelly, is great! Regarding all food - there is obviously no manager over this. They really do not seem to care about the quality of their food or preparation of the food. I know that most of us who go to a hotel like this understand that the food will be at best 'okay'. However, Breezes takes it a step farther and makes sure that whatever ingredients they use are mediocre and that the staff will prepare them to your worst expectations. Then, they'll give you poor service to back it up. The rooms are okay - nothing special, but roomy. They have clean bathrooms and old furnishings, but new flat screen TVs. The maids are very good at keeping the rooms clean. The property is a little sketchy, not really taken care of well. The employees seem to want to make sure you are happy, they just don't have the tools and are not given the skills that their jobs require. Obviously, this is a management problem. Management at this property is either looking the other way or their management wants to portray a poorly run operation. With a little care and employee instruction, this could be a three-star property. Right now it's maybe a one-star property on a beautiful beach. |
| 3 users found this review helpful. 1 found this review unhelpful. | |
| Did you find this helpful? | |
| I will not return. Visited: April 2009 |
|
| Posted by betts | |
|
I just got back from Sandals Royal Bahamian, and wish I had read reviews before going. Transportation was not a Rolls or Mercedes, as promised, but a shoddy van one way, and filthy old bus returning to the airport. The room was not at all as described. I could see the ocean, but the mini-bar was a small fridge with liquor bottles that were refilled from half empty ones from other guests' room. Dining was a joke. Be sure to make reservations, or you eat in a venue more fitting a shopping mall cafeteria. The pool was nice enough, but I felt like we were on spring break. It was filled with loud drunken NASCAR fans. Tatoos were de'regeur. Secure your lounge chair in the middle of the night, or you won't get one. The beach was a joke-small, short and dirty. There were nice enough surroundings, but felt like I was in 1947-very dated. For what I got, it was very expensive and not worth it. |
| 4 users found this review helpful. 1 found this review unhelpful. | |
| Did you find this helpful? | |
| We will not go to this resort again. Visited: February 2009 |
|
| Posted by lindac | |
|
We just got back from a five-day stay at the Royal Bahamian Spa Resort. The Resort was beautiful in many ways, but the inner workings paled by comparison. We paid for a Manor Deluxe Ocean Front Concierge Room. The pictures looked beautiful, but the reality was something all together different. There were sand fleas all over, the bathtub was nasty, and the commode hardly ever flushed. Also, the water pressure was non-existent, and the hot water was at a premium if you could get it. We had no balcony, just a sliding window with no screen. Our agent had told us all the ocean front rooms had balconies, but this was not so. We asked to change, but were shown only one other - which was the same room only on a different floor. The concierge service was probably the biggest joke of all. The people acted like they had no time for us, and when we did get to sit down to talk to them, they were abrupt and not helpful at all. They acted like we were keeping them away from something much more important. The food was good, and the drinks were adequate enough. The Sandals Cay was great. You pretty much had to go there to get a place to sit. At the resort, I believe people got up in the middle of the night to put a towel and the odd book on the lounge chairs so that they appear occupied. By 7 am you were lucky if you found a vacant seat. Ironically enough, most of the "occupied chairs" sat empty most of the time. I was very disappointed in this experience, but will try another Sandals next time. I do like the all-inclusive idea, and think that there may be another one that I will like better. In their defense, I will say that one of the staff told us that 115 employees had been laid off recently. This might have been why the room service was so bad. We actually had to call down for towels every day, and were never given bath mats. |
| 8 users found this review helpful. 0 found this review unhelpful. | |
| Did you find this helpful? | |
 This was a great place, and I enjoyed my time here. Visited: July 2008 |
|
| Posted by trippers22 | |
|
This place has really stepped it up over the years. I visited a few years back, and there were some things that needed changing. Now it's under new management, and they are doing a great job. It is like a completely different resort. Obviously, you can't beat the location, and space of the villas. But what surprised me most and what I enjoyed most were the special weekly events they hosted. I had so much fun. I would definitely recommend a stay here. |
| 4 users found this review helpful. 0 found this review unhelpful. | |
| Did you find this helpful? | |
| Think twice before coming here. Visited: May 2008 |
|
| Posted by chanti | |
|
Originally, we booked our wedding at The Atlantis, but we got a much cheaper rate at the Wyndham. Well, I hate to say it just like all mom always says “You get what you pay for.” From the beginning to the end, it was the hardest job trying to communicate with them to plan the wedding. Their so-called “wedding consultants” were not helpful in accommodating our needs, and we ended up using their out-sourced consultants (florist, bakery, DJ), which were horrible! We paid for different services for the wedding that never took place, and they added on extra fees that weren’t explained in the beginning. If I could do it all over again, Atlantis would definitely have my money! We had 60 people at our wedding, so I’m not sure if they were not used to working with that size of a wedding. But it was truly the worst service I’ve ever had - and I a total waste of money. To any bride and groom - please think twice, triple-twice before deciding to make your memories here! |
| 4 users found this review helpful. 0 found this review unhelpful. | |
| Did you find this helpful? | |
 Luxury was not found here. Visited: August 2008 |
|
| Posted by nicolecpa | |
|
I have been to other all inclusive resorts, but since I paid almost double for Sandals, I expected to get more than before. When we arrived, our door didn't lock. It took 3 1/2 hours to get it resolved, so we were pretty much stuck in the room, right off the bat. We didn't have any robes in the rooms, so we had to ask. The mini bar was never restocked, and we had to ask and continue to leave notes of what to restock. Our breakfast room service never showed up on one of the days. Our spa service that was booked in advance ($446 for two 80-minute massages) was "on sale" when we arrived for only $298. We didn't receive any adjustments or further credit towards spa services. The rooms were old. We stayed in the Windsor Grande Luxe Oceanview. The water was impossible to regulate. It would be warm one second, scalding the next, ice cold the next. Also, the bugs are horrible. We both have welts all over our bodies. In addition, the beds were so uncomfortable. We woke every morning with a backache. On a positive note, the food was out of this world. The drinks were also superb. I would consider going to a Sandals again, but never back to the Royal Bahamian. |
| 7 users found this review helpful. 0 found this review unhelpful. | |
| Did you find this helpful? | |
| This hotel was awful. Visited: November 2007 |
|
| Posted by professionalism | |
|
If it were up to me, there would be no stars at all. It was not very beautiful, and the rate was ridiculous for a hotel which was not very classy. The island was also awful for cellular phone reception. I don't know if that is a plot to get everybody to purchase phone cards, but I could not use mine at all. The manager of this hotel had poor customer service skills, as well. Hopefully, you won't have an issue because she will tell you in a subtle way it is your fault. I found that very upsetting and annoying. I couldn't believe the nerve of her. Also, if you need a receipt of your bill, please ask for it when you check in. I have yet to see mine - even though I was supposed to get it long ago. I guess this was also a subtle way to show me that she could not be bothered (punishment I guess). It will prove to be less financially viable for her hotel and the island in general. I shared my experience with all of my friends and family, and we will never visit the hotel again. They need to realize that you have the purchasing power, so they need you more than you need them. As a result of my experience, a couple of my friends opted not to choose this island as their honeymoon destination. I don't know for others, but I will opt to go somewhere else because this experience has left a bitter taste in my mouth. |
| 0 users found this review helpful. 0 found this review unhelpful. | |
| Did you find this helpful? | |
| It's great if you like to travel in fear. Visited: May 2008 |
|
| Posted by niki245 | |
|
I spent three days in absolute fear, and the hotel staff did nothing to take me seriously - besides move my room (only to get to the new room and have the same stuff happen again). Someone from the hotel staff got a hold of my personal information, cell phone, etc., and continoulsy called my cell phone, my hotel room and banged on the door while I was in my room. Calling out crude remarks continued for three days. I informed the front desk to stop all calls in, and they did nothing. I finally cut my trip short, and spent over $200 to rebook my airfare to leave. The response of the hotel manager on duty that night was "Yeah, we have had this happen before." However, my favorite response was from someone working behind the desk who said "This isnt Aruba honey, you won't disappear!" The next day, the manager on duty, Vince, told me that they would do everything possible to make up for this. However, when I tried to get refunded, they would only issue me a credit for the nights that I didn't stay. Mind you, I am a single female traveling alone. It's been over a month, and nothing has been done. |
| 5 users found this review helpful. 3 found this review unhelpful. | |
| Did you find this helpful? | |
| I was very disappointed. |
|
| Posted by ccindyarleen | |
|
I had a very bad experience, and was very disappointed. The lights went out completely the first night we were here. The hotel didn't even have generators. Also, the customer service was terrible. They were very unorganized. I won't go back - ever. |
| 2 users found this review helpful. 0 found this review unhelpful. | |
| Did you find this helpful? | |
| It was dirty, dirty, dirty! Visited: May 2008 |
|
| Posted by njtravelnj | |
|
Don't stay here. This was the filthiest hotel I've ever stepped foot in. It should be shut down - and no, I'm not exaggerating. If you're looking to vacation in a frat house - empty beer cups everywhere, dirty beds, filthy bathrooms, poor service, and drunks at every turn - this is the place for you. However, if you, like me, expect a hotel to change the sheets between guests, look somewhere else. Bed mites - need I say more? |
| 5 users found this review helpful. 3 found this review unhelpful. | |
| Did you find this helpful? | |
| Never order takeout here. |
|
| Posted by vanessa234 | |
|
When we were in the restaurant, the food was delicious. However, when we got take out, it was disgusting! Also, the hotel looks better in pictures. It doesn't look that nice in person. |
| 0 users found this review helpful. 1 found this review unhelpful. | |
| Did you find this helpful? | |
| It was fabulous. |
|
| Posted by lawlady | |
|
We had a wonderful time here. The room was comfortable, and the staff was amazingly helpful and friendly - especially with the kids. Also, the beach was gorgeous, and the pool was great. The restaurants were expensive, but they usually are at this class of hotel. We visited the Atlanits, and I think I would stay at the Sheraton any day over the Atlantis. Even though the Sheraton and neighbouring Wyndham are large hotels, the pool and beach never felt crowded. I would definitely stay here again! |
| 8 users found this review helpful. 0 found this review unhelpful. | |
| Did you find this helpful? | |
| I suggest you keep away. Visited: April 2007 |
|
| Posted by marcan | |
|
I was in this hotel with my two sons for a diving trip. I wanted a typical Bahamian resort - not a chain hotel or the like. We stayed one night. We ran away after. They had old rooms that looked more like "Road 66" cheap motels. Don't bother coming here. It will ruin your vacation. |
| 3 users found this review helpful. 0 found this review unhelpful. | |
| Did you find this helpful? | |
 It was the best stay ever! Visited: July 2007 |
|
| Posted by njihljaxdb | |
|
My family and I had a really great stay. We've been to a lot of hotels, and this was the best one yet! |
| 6 users found this review helpful. 4 found this review unhelpful. | |
| Did you find this helpful? | |
| This was the best stay ever! Visited: January 2007 |
|
| Posted by mklsbj;ki | |
|
My family and I had the best stay ever at this hotel. We've been to a lot of hotels, and this was the best one yet! |
| 3 users found this review helpful. 2 found this review unhelpful. | |
| Did you find this helpful? | |
| Five-star prices for a two-star resort. Visited: December 2007 |
|
| Posted by jp_canadian | |
|
This resort was way over priced. THE GOOD - The weather, beach, and suite were all nice. I enjoyed the free alcohol, but the wine wasn't great. THE BAD - Our VIP pick up at the airport was half an hour late. I thought "VIP" meant that they were waiting for you - not the other way around. Our return to airport was also late, and in a Town Car (not a Rolls or Mercedes). The butler service was inconsistent (ie. never managed to get breakfast to us on time or with our order; always put towels at the pool, even though we asked for the beach; took them three days to get us a fruit plate). The gym was small, cramped and had no cleaning supplies for equipment. Overall, the property looked tired and needed paint. In addition, we ordered tea at the tea room, but it never arrived. Even pick up of our luggage was 45 minutes late from the agreed upon time of departure. THE UGLY - For what we paid (over $1000/day), we expected gourmet food. It was virtually inedible. The Italian restauarant reminded us of a cafeteria, "romantic" Gordon's on the Pier had five-day-old fish (even the fish was not fresh), and steak at the Pub was shoe leather. Coffee tasted like dirty dish water, but there was a good Starbucks down the beach. I only wish that I had read reviews before booking! We would have gone elsewhere. |
| 18 users found this review helpful. 3 found this review unhelpful. | |
| Did you find this helpful? | |
| It took a day for us to get our room - what a hassle! Visited: December 2007 |
|
| Posted by jkshipp@yahoo_com | |
|
Okay, I'll admit I had a great time - that is after we finally got our room! We arrived on Tuesday - Christmas day. We were taken into the little lobby where they tell you how wonderful it is to have you as guest. Then, they gave us drinks, and blah, blah, blah. We wandered around the place until three, and then they informed us that our rooms were not ready, so they upgraded us into a butler's suite for that night. The next day, we had to leave that room, and for the next four hours we had no room. We also had no idea where our luggage was. My wife and I finally turned into a couple of jerks and demanded a room. I hated to do it, but it was getting ridicuous. We lost almost the whole day of our vacation because of the room ordeal. We then met other people who were also mad because they had the same thing happen to them. Sandals is a great deal, and we always have a good time, but this overbooking has to be addressed. That is not a small issue, it is a large one. I had a great time, and we will go back, but I will always be a little wary from here on. By the way, my wife and I are the kind of people who never complain, but this time we had to. I actually felt bad about it, but after a day of roaming around with no room something had to be done. |
| 17 users found this review helpful. 0 found this review unhelpful. | |
| Did you find this helpful? | |
| Sponsored Links | ||
| Abaco Beach Resort & Boat Harbour The premier Bahamas resort destination in the Out Islands. Book Your Stay Online & Save | Club Peace & Plenty The 'Club' is back, rennovated, friendly staff and loyal returning guests | Cape Santa Maria Beach Resort Four miles of sandy beach, private beachfront bungalows - pure Bahamian bliss |
Caribbean Bahamas New Providence Island Reviews