Coconuts Caribean Hotel - Belize

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We were disappointed. Visited: April 2008 Posted by skm The staff was very nice for the most part, but we experienced many problems. On the first night after arriving, when my wife turned the water on, the rancid smell from the tap was so bad, my wife got sick. When questioning the staff the next day, they stated that the water filter was accidentally not replaced. I was told all would be fixed that day. However, when we returned the following night, it was still smelling bad. The next day, the staff said they may have forgotten again. The smell was never fixed. I was misquoted on prices for a golf cart, and a Mayan ruins tour. I was also told that the staff would give me a wake-up call so we would no miss the tour. However, they never called. And last of all, we had to catch a water taxi at 7:00 am. We were told we could get a free ride at 6:30, and that the office was open at 6:00 am. On the morning in question, there was no staff until 6:40, and we barely made it to the water taxi. On top of that, I had to pay for the "free" taxi! We were very disappointed. 5 users found this review helpful. 2 found this review unhelpful. Did you find this helpful?

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