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Have you visited Secrets Excellence Punta Cana All Inclusive? We'd love to know what you think...
Please write a review with as much detail as possible. Tell us about the amenities, facilities and staff.
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It was horrible! Visited: April 2008 |
| Posted by oferdlips |
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This is not a five-star, luxury resort.
The rooms were superficially cleaned; there were dead flies on the window-sills of the restuarants; the food was passable (at best); and the staff was dismissive or down-right passive-aggressive in their dealings with guests.
Our air conditioning did not work, and it took us calling our agent from the room, and them calling the front-desk to get any help.
Also, the beach was no better than the Jersey shore. Stay away! |
| 2 users found this review helpful. 0 found this review unhelpful. |
A Little Piece of Heaven Visited: June 2006 |
| Posted by andiaott |
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My husband and I spent our honeymoon at Secrets Excellence and were well pleased.
The airport was an adventure and full of limited technology, but after a few mix ups, we found all of our luggage and were then shuffled to a small van that began our one-hour ride to the resort. The van was air-conditioned, but the roads were a nightmare! Pot holes were everywhere, there were no lanes, and no rules for driving.
Upon arrival at Secrets, we were given luggage tags and then escorted to the Excellence Club (which is worth the $$ upgrade) for a private check in with champagne and cold towels.
Our room was the ocean view swim out. I was not so impressed with the swim out part - but it was very nice. We loved the turn down service, and the bubble bath awaiting our return from a romantic dinner on the beach.
The food was good, different but good. We didn't care so much for being entertained (after all we were on our honeymoon). However, a nice stroll on the beach after a nice dinner was very romantic. The midnight massage on the beach is a must!
Snorkeling was fun as well. Don't waste your time in the casino. The staff was extraordinarily friendly. We were very well pleased with the over all experience. |
| 38 users found this review helpful. 8 found this review unhelpful. |
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| Excellence Punta Cana is a 4 star all-inclusive, adults-only, secluded retreat surrounded by a lush canopy of coconut palms, vast grasslands, pristine beach, and the Caribbean Sea. Each of the hotel’s 452 suites has a private balcony and a jetted tub. Guests can enjoy seven restaurants, 11 bars... |
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