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Grand Flamenco Punta Cana - Dominican Republic

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1.0 stars We were the victims of a theft here. Visited: March 2006
Posted by bob_22
While sleeping in the bedroom of our suite at the hotel, someone broke into our main room, and stole my iPod and cell phone, together worth $600.

There was no forced entry, suggesting that a key was used; the second key was missing at the front desk. While the manager said he would get me reimbursed through their insurance company once I sent in the purchase receipts, he did not do so after he received them. In addition, he did not even respond to several email queries.

The parent company did not reply to a letter I sent to them. Even the embassy did not respond to an inquiry.

Living in the US, I have no way to pursue the matter further, other than to warn other travelers about my experience.
20 users found this review helpful. 5 found this review unhelpful.
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