Sandals Negril Beach Resort & Spa - Jamaica

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Sandals Negril just shines. Visited: October 2009 Posted by chaps1968 My lovely new bride and I just returned from our honeymoon at Sandals Negril, and we both highly recommend a visit. The staff is professional, friendly, and extremely efficient. The grounds are well kept and spacioius, and the room was well furnished and clean. Dozens of activities are included in the room rate, including water skiing, tubing, glass bottom boat tours, snorkeling, water trikes, etc. Also included is transportation to and from the airport (a 90 or so minute trip that is entertaining in and of itself). The staff makes you feel like family! After a week's stay, we definitely didn't want to leave. We will be back for our one-year anniversary! 0 users found this review helpful. 0 found this review unhelpful. Did you find this helpful? We got a great deal! Visited: April 2009 Posted by kristen_caribbean Our stay was made fun by the friendly staff and beautiful, relaxing beaches! We found the rooms in this hotel pretty plain and small, so get a room with a view to make up for it. The gym was great, and despite the weather being bad for a few days (heavy rains), the staff was very accommodating. They even took us waterskiing in light rain! Take the Zip-Line Canopy tour if you get a chance during your stay. It's an amazing thrill! The water and the beach here were beautiful, but the beach was narrow. Food in the restaurants was okay for an all-inclusive, but we found that the Japanese restaurant was disappointing. Overall, we had a lot of fun. This resort was quite expensive, but we were able to find a great deal through. 0 users found this review helpful. 0 found this review unhelpful. Did you find this helpful? They lost my wedding dress. Visited: August 2008 Posted by yasminea88 We got married in Jamaica at the Sandals Negril Beach Resort and Spa on August 13, 2008. Following is a list of all the things that went wrong on a vacation that we paid for (and had family stay here for our wedding). Including family, flights, hotel, spa and extras, we spent about $30,000. Now, the company has offered to pay a new vacation credit of about $12,000. We have booked the trip, but believe that it does not compensate for the sadness I feel every time I look at my wedding pictures. 1. Before leaving, the ladies at Sandals wedding department in Miami waited until the last day before the deadline to let me know there were documents missing. They said that our answering machine was in French, therefore they did not want to leave a message. However, when we re-booked the trip that Sandals offered us as a credit, there was a French woman who returned our call. There should be no excuses when you have the staff. Thank goodness I called to make sure everything was okay, or we would have been penalized for their incompetence. 2. Before leaving, we booked a supper on the beach (which was recommended). We also paid for 8 X 10 photos for the wedding. The supper was booked for our last night (August 15, 2008). The last day of our stay, I mentioned the supper to the butler, and they had no reservations made. They forgot! Clyde (one of our butlers) rebooked it for us. As for the pictures, they cancelled the prepaid pictures, and gave us 5 X 7s instead. We complained, and they gave us our pictures. However, Sandals advertises "no hassles", and all there was were hassles and stress, even after pre-paying items ahead of time. 3. At the meeting with my wedding coordinator, I had pre-ordered flowers for my hair. The salon never got them. My butler went out and found some replacement flowers, after I panicked that the flowers were never received. She got me flowers, but they were not the flowers I had ordered and they did not match my bouquet. 4. They played music at our wedding after we specifically asked for no music. 5. Everyone accepted our tips. We even found that if we did not tip, the service was extremely slow and uncourteous. The only ones who did not accept our tip was, strangely enough, our cleaning lady and our butlers. 6. Some days there was lunch offered with service at certain restaurants. They would announce the restaurant on the daily pamphlet, but would always open late. We found this to be totally unprofessional and a far cry from five-star dining. 7. When we found out our niece was to join us for our wedding supper, we asked to change the place over to the Beaches so she could join (she's 12). We were coldly told, (the day before the wedding) "No we can't do that! You'll have to cancel everything and re-book everything over at the Beaches". There was no help or recommendations offered, after paying extra for the lobster dinner on the beach with four bottles of wine. (It's not like we took the free meal). At this point we were truly fed up. We had complained to the concierge, whom was condescending. However, he managed to accommodate us after complaining. But by then, she knew my dress was missing and this was the only reason why we believe she helped us in the first place. 8. The transfers between the Sandals and the Beaches was difficult. The stores would not use the cards attached to our bracelets at the Beaches Resort. It was too complicated for them. We had to bring cash to pay for sunscreen or any other thing from the gift shop. We went to visit our family who stayed there for one week. The ad read that it was seamless to benefit from all the Sandals and Beaches in Jamaica. We found that to be false. 9. I had sent out my dress to get pressed on the Thursday before the wedding, and they told me the day before our wedding (Tuesday) that my dress had "disappeared". I had to travel two hours away, to Montego Bay in thrift wedding shops to replace my wedding dress. I finally settled on a $70.00 dress which I could not wear my wedding lingerie under. Therefore, a $5,500.00 wedding dress, $1,000.00 worth of lingerie along with my $500.00 wedding shoes that were never worn or seen by my husband. Along with that, I lost an afternoon with my family, because I needed to shop for a dress at last minute. 10. We did get married on August 13, 2008. We had sent all the legal documents to the office in Miami. We did receive the license. However, they managed to screw that up, too. They put my age as 31 years when it should have indicated 32 years old. 11. To top it all off, they gave us the wrong size " just married" shirts the day after the wedding. We complained, and they said they would send us the proper sizes to our home by mail. We received them, and they were still not the right sizes! Sandals is overrated and way overpriced! The only good thing about this resort was the beach. 4 users found this review helpful. 2 found this review unhelpful. Did you find this helpful? Sandals Negril Weddingmoon planning was not easy. Visited: February 2007 Posted by blacklabsydney Sandals Group Reservations is the worst I've ever encountered. Reservations for the group are not handled by the department, but solely by the bride and groom. This was not easy to plan the wedding. We did not get our room upgrades - as promised, and the father of the bride didn't get a room when he arrived. We also had to pay a penalty of $2,000 when two guests needed to cancel their reservation within 40 days prior to the wedding - even though we found replacements! The wedding and resort were five stars, and when we reached the resort (after hotel check-in hassled with every guest), we had the best time ever. . My advice - do not go through Unique Vacations Group Reservations. 4 users found this review helpful. 5 found this review unhelpful. Did you find this helpful? If you want to be treated like royalty - come here! Visited: July 2006 Posted by michelle75 My husband and I were completely thrilled with our experience. The staff was awesome. They went out of their way to be helpful. The restaurants were delicious. The grounds were immaculate. I can't say enough good things about this resort. We will definitely be back. 11 users found this review helpful. 0 found this review unhelpful. Did you find this helpful? Don't let this one pass you by! Visited: April 2006 Posted by travelqueen This resort was great. We came here for my sister's wedding. I was a little nervous, as she wanted a fantasy wedding, and I had read some poor reviews online. Well, they were all nuts! The food was the best I have ever had at a resort - and I have been to a lot. Also, it was very clean, with friendly staff. It was the nicest beach and water. They had really clean pools that were smaller. However, the resort was very nicely set up never felt crowded. There was always a lounger to lay on, and there was no cramped beach, or waits for the restaurant. It was quiet, and just outside of Negril. They had really friendly staff. It was excellent. I suggest you stay here. It may cost more, but once you come here, it will be terrible to go anywhere else. 8 users found this review helpful. 0 found this review unhelpful. Did you find this helpful? This was a great place to kick back! Visited: January 2004 Posted by davestan59 We checked in, changed into beach gear, and melted into relaxation. We totally forgot about work. There was a variety of entertainment, activities and tours, and the food and beverages were great. You can do as much or little as you want, no pressure. The staff bent over backwards for us. Paradise block ws the best for beachfront rooms. The top level suites, etc. looked fabulous - maybe next time. When place is full, you need to plan a little, but no problems. Transfers to/from airport went without a hitch. The new road made it 1:15-1:30 trip. 10 users found this review helpful. 0 found this review unhelpful. Did you find this helpful? Sandals is for the beach-loving and laid-back people. Visited: August 2003 Posted by vickym We went to Sandals Negril during the month of September 2003. We stayed for a week. This was our fifth trip to a Sandals property and the second one to Sandals Negril. In summary, Sandals Negril catered to those wanting to relax, enjoy the beach, and the water sports. It was not a resort that catered to those who like upscale facilities, fine dining and great entertainment. If you want a resort closer to a five-star rating, you should go the Sandals St. Lucia Golf and Spa Resort or the Sandals Bahamian. Once out of Montego Bay, there was a fairly new highway (two-lane road) that took us all the way to Sandals. It was a pretty ride since it went by the ocean. It only took about one hour and 15-30 minutes. The grounds of the resort were kept in decent condition. The facilities were not luxurious, but they were kept clean. The biggest asset of this resort was the beach. Since we went in August, we caught the end of a weather system but it only lasted one day. We had sunshine for the rest of the week. Advice to brides: Schedule your weeding before 11:00 am. This should guarantee you have sunshine. The trick with this resort was to avoid the Deluxe-Premium-Luxury categories all together or pray for an upgrade to the Paradise Block. These rooms barely had an ocean view since there were too many trees in front of them and the rest of the rooms faced the highway. The best rooms in the house were located in the Paradise Block and the Palm Block. In general, the food was not spectacular and the buffets were not of high quality. The service was very slow and the waiters/waitresses were not having any fun at all working there. I recommend having breakfast at the Sundowner. For lunch, go to the Grill and get some jerk chicken and fries, and for dinner go to The Sundowner or Seville Restaurant (Seville was located at the Beaches Resort- a five-minute taxi ride from Sandals). If you want to have a good time while you eat Sandals' interpretation of Benihana, then you should visit Kimonos. The night entertainment was pretty good. Every night they had live bands playing jazz, reggae, and steel drums. Day entertainment was the standard for any Sandals resort: Playmakers and guests playing games in or outside the pool. The beach was clean and calm. You could stay on the beach the whole day if you wanted. You should go and do as many water sports as you can. A tip: The secret to get your beach spot, chairs, and floaters every day is to get up before 9:00 am and put a towel or book on top of them. (It sounds tacky. They should add more chairs and floaters.) 9 users found this review helpful. 1 found this review unhelpful. Did you find this helpful? Don't be fooled by the pictures. Visited: October 2002 Posted by shchun143 We booked the Deluxe Gardenview room to stay at Sandals Negril and the room was terrible. I've never stayed in a room that was so dark, dirty, humid, rusted etc., you name it. And our room was not exactly in front of the garden. The garden was only blocking the sights of cars from the street and 5 steps away from our room was the cleaning equipment room, which workers walked in and out of all night and day. Our bed felt so wet and we couldn't even use the blanket and pillow cause they smelled like dirty mop. Since October is off-peak season, the next day they upgraded our room to a grand deluxe beachfront, which was clean and nice. The food was great. I would give "A" for service, and food. Scuba diving and snorkeling: If you are uncertified, they only take you out for 30 min of scuba dive a day and for snorkeling, which is limited to 30 minutes a day. You have to hurry back to the land to sign up for those activities for the next day because the place will get filled up. I doubt that if you go to Sandals during peak-season, you will be tired of signing up and keeping track of the days and times. Pools are a lot smaller than I expected and seriously, this resort needs to refurbish the Deluxe rooms. 2 users found this review helpful. 3 found this review unhelpful. Did you find this helpful? Had the time of our lives! Visited: January 2002 Posted by dina Rooms were great, food was good and the staff was the best! We would go for lunch and dinner and be called by our first names, days after we checked in. The beach is beautiful and the sunsets are so enjoyable to view. The piano bar staff Rumface and Viscious and Mario were great guys who made our trip even more enjoyable. The staff go out of their way to help. They always have a smile on their faces and sing while walking along the beach. It was great fun! 2 users found this review helpful. 1 found this review unhelpful. Did you find this helpful? We will never stay at any other resort! Visited: September 2001 Posted by a_ryan From the second we got off the van from Montego Bay we were absolutely pampered and made to feel like we were the only guests there. We arrived late and without luggage due to a missed connection. We were told to go eat and drink and they would take care of everything else, and they did. Guest Relations at the hotel was more diligent in recovering our luggage than the airline. We were originally booked in a Gardenview Room, which was very noisy due to the traffic. We were promptly moved into a Beachside Room. Our room was nice, but the view was exceptional. One evening we got a bottle of champagne and watched the sunset from our balcony. I cannot say enough in regards to the staff. We never encountered one member of the staff that was not willing to accommodate our every request. They were always in a good mood, and eager to make sure you were having the best time possible. Don't even think about tipping, they will not accept it. The food was in line with the service - excellent. There was a variety of gourmet food to choose from. The only problem was deciding which restaurant to eat at. We did enjoy Kimono's and the Four C's, but you must try the Duck at the Sundowner. If you go to Kimono's I hope you get Neigle, he was an excellent chef and one hell of a singer. Aside from the food and drinks and lulling about on the beach, there were enough activities at the resort to keep us occupied. The activities ranged from water skiing, snorkeling, scuba diving, and sailing. Once again, the staff was helpful in making sure that we enjoyed ourselves, which ranged from taking the time to teach us to sail (thank you Max) to running the ski boat through their lunch hour. We only left the resort once, which in itself speaks of the activities offered. The Chucka Blue - Swimming with the Horses is a must. One note I would like to mention is that we were there during the tragic World Trade Center and Pentagon attacks on September 11th. Sandals Resort issued everyone a very heartfelt letter stating that we were in their thoughts and prayers. They also gave anyone who was unable to leave due to the airline situation 3 free nights and the 4th night at a discounted rate. They not only lost money on a hotel room, but food, drinks and activities as well. Before we heard of this we had already decided that we would never stay at any other resort, this confirmed that decision. Sandals truly cares about their guests, and customer service is always top priority. 6 users found this review helpful. 1 found this review unhelpful. Did you find this helpful? Very relaxing, very romantic, very nice. Visited: July 2001 Posted by MnOfPeace I stayed here for a full week in July and found it to be one of the nicest places I have ever gone; and I have been to Jamaica 3 times and the Caribbean another 6 times. I was here for a friend's wedding and that turned out to be very nice, all-be-it was hot as it would usually be (90's by 10am). The food was very good, although not spectacular, and the service was top notch. Sandals Negril also has one of the best beaches I have ever been to in Jamaica. It was very well maintained--rock and pebble free. And the swim areas are very large and nice with enough chairs and 'floaters' for anyone on the beach. The only downside I saw at Sandals was that there wasn’t a lot to do after around 9pm. I think that since it is set up for weddings, honeymoons, and other romantic sort of things, they don’t have much mingling type of parties or situations. And with Hedo II right next door, I am guessing they want it this way to offer some variety to the wildness that happens there. All in all, I would recommend this to any couple looking to relax, be romantic together, get married, etc. during a vacation. 3 users found this review helpful. 1 found this review unhelpful. Did you find this helpful? Sandals Negril entertainment is pathetic. Visited: March 2001 Posted by ShannaBo This was our third visit to a Sandals resort in Jamaica. They have beautiful resorts but the entertainment is pathetic. The entertainment this year featured an Elvis impersonator, a lame fire swallower, and enough kiddie summer camp activities to make Wally and the Beaver puke. One might expect to hear some reggae or calypso music, but don't plan on it at a Sandals. My wife is 28 and I am 34, so playing games like musical chairs is not age appropriate. So if you want a great resort and you hate reggae and you enjoy kiddie games then Sandals is for you. 1 users found this review helpful. 1 found this review unhelpful. Did you find this helpful? Not worth the money. Visited: January 2001 Posted by waldner This place touted as a deluxe resort? Please... After spending our first Jamaican vacation at another top resort in Negril, Sandals Negril pales in comparison. The beach was cramped, our room a rusted, carpet frayed, smoke-smelling, dingy, windowless, dated nightmare. No one to meet and greet us upon check-in. We had to go find someone to do this, and the person we did find was not hospitable. The Four C's restaurant had good food, but terrible service. The "towel tag" rule was in effect, meaning that we were only allowed to have two towels for the beach and if we lost them, it was $10 charge. Is this a policy of a deluxe all-inclusive resort? The service here is sorely lacking. (There’s very little attention to detail!) Finally, our sentiments about this resort and its clientele can be echoed in the words of a German couple we met there. They chose Sandals because it was "couples only" and they wanted a peaceful, romantic stay, somewhere where there would not be kids screaming around the pool. At Sandals, they found a bunch of adults, drunk and screaming around the pool, and were sorely disappointed in their choice, as we were. We won't be back. If you want to spend this kind of money and have an ultra all-inclusive vacation where every whim is catered to, and you are pampered beyond belief, you won't get it here. 2 users found this review helpful. 2 found this review unhelpful. Did you find this helpful? Incredible! Visited: January 2001 Posted by horsfalml My husband and I recently stayed at Sandals, Negril and took advantage of the WeddingMoon package. The wedding staff were wonderful and exceeded all of our expectations. We had a beautiful beachfront room with a wonderful view of the ocean to watch their famous sunsets. The service was incredible. 2 users found this review helpful. 1 found this review unhelpful. Did you find this helpful? A great break in paradise Visited: March 2000 Posted by ATraveler My husband and I just returned from a 7 night stay at Sandals in Negril. Our room was great, right on the beach and we watched the fabulous sunsets every night. We enjoyed the variety in going to the other properties located within a reasonable distance from each other. Bus ride to Negril leaves alot to be desired and not for the weak--take the plane. We enjoyed all the amenities of the all-inclusive, many watersports available. We were not pleased with the divemaster at Sandals but we found excellent and professional service at the dive shop at Beaches. 0 users found this review helpful. 1 found this review unhelpful. Did you find this helpful? We have found our paradise! Visited: January 2000 Posted by nicole123 We had the time of our lives. My husband and I went to Sandals Negril for our Weddingmoon and it was everything a girl can dream of for her wedding. We could have not been more pleased. We spent our days in the swim-up pool bar playing volleyball, soaking up the sun and kidding around with Randy (the bartender). We spent every night at the Piano Bar with Kevin, Carrie and Roy. The staff made such a memory out of this trip. 4 users found this review helpful. 1 found this review unhelpful. Did you find this helpful? Glorious sunsets and a fun staff! Visited: October 1999 Posted by ATraveler Our first trip to Jamaica. Spent a week and had a blast. We became good friends with the bar staff. Say hello to Carlos, Donald & Bunny. We're returning in November of 2000. The food is very good and you'll get plenty to eat. A wonderful place! 1 users found this review helpful. 0 found this review unhelpful. Did you find this helpful?

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