El Greco Resort - Jamaica

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I did not have a pleasant experience. Visited: August 2007 Posted by stuga Our problems started at our arrival on August 4th. We had booked and paid for a two-bedroom apartment. However, when we arrived, apparently no two bedrooms were available. We had to wait for almost one hour before we were eventually offered two one-bedroom apartments instead. I must say the security at the resort was very good. It was so good that it was even difficult for us as registered guests to gain access to the hotel at times. Every time we left the property, we were interrogated to the point of us feeling like criminals when we tried to get back on property. I would recommend that the security do what is done at other hotels where they take a note of the vehicle's license plate at the first instance so it would be easer for them to identify vehicles driven by guests. I was even shouted at by one of the security guards on Saturday night the 4th of August in front of block C for stopping to get some stuff out of my vehicle. For some reason, he believed I was parking in a location - although the trunk and doors of my vehicle were open. The problems continued when, upon returning from a function on the night of August 5th, I returned to my room (B205) to find that a section of my bed was covered with water from the A/C unit . The A/C had stopped working, and had dumped water on the bed and on the floor. The plus was that the repairman came very quickly, and was very courteous and professional. He also apologized for the inconvenience. However, since it was after 1:00 am and housekeeping was closed, we just had to find a dry portion of the bed to sleep on that the night. And, just when we thought it could not get any worse, we were very disturbed when we found a used condom wrapper in the bathroom over the mirror, which seemed to have been there for sometime. I must say the breakfast served, although very small, was enjoyable. 13 users found this review helpful. 1 found this review unhelpful. Did you find this helpful?

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