El Legado - Puerto Rico

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This was the worst vacation ever. Visited: June 2009 Posted by dfonseca This year's vacation was the worst ever. It is a shame since I had a wonderful vacation when a young lady (I do not remember her name) was in charge during my stay in 2006. During my recent stay, I found the rooms to be filthy. The dishes had food left on them. Also, I was scared to sleep in the beds since they were dirty. Chi Chi and his wife do not seem to be what people might think they are. They seem to be just interested in the money and not in the clients. The cleaning lady would not come and clean. Also, the office closed early, and the people to complain were Chi Chi and his wife (who couldn't seem to care less for the way guests might feel). I do not recomend this place at all. It was not a home away from home, but a hell away from home. They will never see me here again. Do not be taken by them. 1 users found this review helpful. 0 found this review unhelpful. Did you find this helpful? We were very disappointed. Visited: June 2009 Posted by rsww55 Chi Chi is not a businessman. He does not seem to know how to run the resort, and its a shame because it has a lot of potential. But, after staying here four days, I simply cannot recommend it to anyone. Unfortunately, he gave me the impression that he is only interested in the golf aspect of the business, not the upkeep of the resort. The room had not been cleaned before our arrival, and there was no one to complain to because the office was closed after 6 pm through 9 am next morning. When I complained to his wife her answer was "I'm dressed ready to go to a meeting and I cannot clean your room". Do not waste your time or money on this place! 7 users found this review helpful. 0 found this review unhelpful. Did you find this helpful? This was a dirty place. Visited: June 2009 Posted by rsww55 My visit to El Legado in June was a terrible experience. The night we arrived, there was no one to be in touch with, and the floors were dirty. The toilet bowl had a ring around it. Also, I couldn't take a shower because the handle was broken. There were no towels - only hand ones. In addition, there was a huge dead butterfly near the sofa. My family had to sleep with their clothes on because of the filth. In the morning we were transferred to another room that was better. I spoke with Chi Chi about what was going to be done about the prior night. He claimed he would take care of it during check out. That morning, I spoke to the secretary. At that time she called his wife, who was not friendly at all - or professional. She offered to give me $25 off that night to me. That was an insult - like having a slap to the face. I told her to keep the $25, and at that time I paid them full. I guess they're more desperate for money, and don't consider treating their customers with respect. I advise anyone who would think of coming here - do not. 6 users found this review helpful. 0 found this review unhelpful. Did you find this helpful? This was the best time I ever had. Visited: October 2008 Posted by ben1putt I visited El Legado in October 2008 for the first time, and had the best time ever. I enjoyed playing a golf course with 18 signature holes. I had a three-bedroom villa, and the accommodations were great. The decor was very tropical. The entire staff made me feel welcome. I look forward to returning. 0 users found this review helpful. 3 found this review unhelpful. Did you find this helpful? I had a great stay at Chi Chi's place. Visited: October 2008 Posted by 147936 Chi Chi Rodriguez, his wife Iwalani, and staff make you feel like family. I found El Legado cruising the net a few years back, and have stayed several times. They provide very nice accommodations - clean and spacious. A bonus - great fishing nearby - just ten minutes away in Pozuelo. There were also some great restaurants there - fresh caught seafood being the specialty. El Arcoiris is my favorite, but it's a close call. 0 users found this review helpful. 5 found this review unhelpful. Did you find this helpful? It felt like home. Visited: February 2008 Posted by feltlikeathome My wife and I decided to get away. By chance, we picked El Legado first because I love golf. From the minute we arrived, we were treated like we had been here forever. Chi and his wife were great, down to earth people. Also, Maria and the rest of the staff were the best. Good luck, and I hope to visit again. 6 users found this review helpful. 4 found this review unhelpful. Did you find this helpful?