Contemporary design, ocean views and unequalled amenities.
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 Trindad Hilton Run Down!!! Visited: June 2008 |
| Posted by aac_28 |
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I stayed at the hilton for romantic weekend get away. What i expected of the big name "HILTON" was a huge disappointment! Mildew! Broken bar doors, the hotel needs a paint job badly the exterior full of mildew! It was an embrassing memory! For how many decades has the hilton been at Trinidad? Don't you Paris Hilton people even care the re-model the one here in Trinidad? Why don't you re-check the 5 star name you give when you say the name Hilton!!! |
| 6 users found this review helpful. 0 found this review unhelpful. |
| We did not have good service. Visited: April 2008 |
| Posted by robinandlesley |
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We stayed here in April, but will definitely not be visiting again.
The room was claustrophobic in that the only sunlight the room got was if the front door was left open - not the best idea!
Also, the restaurant left a lot to be desired. Breakfast was from 7 am to 10 am. However, when we asked for fruit (which was advertised on the menu), we were told by a rather surly young woman that there was none left, and we should have "come down earlier." We were at the table at 8: 50 am!
On another day, when serving us, the waitress had on an apron that was filthy - and enough for an environmental officer to close the kitchen down. Not to worry, we looked forward to Saturday's breakfast menu which boasted "local food" consisting of saltfish and ackee with bakes. We arrived down for breakfast, and when we ordered this we were told that the cook "forgot" to buy the ingredients for this meal so it was not on offer.
Also, the crockery was chipped, cutlery was stained, and tables were not laid adequately with me having to 'steal' crockery from other tables! The astounding thing was that the owner was sitting in the same dining room having breakfast herself, and appeared oblivious to the goings on in her establishment.
When we approached her to complain, she said she was "hard of hearing." How convenient!
To cite this guest house as one of the better ones, and to advertise it in the Trinidad Tourist brochure as one of the better ones, is a travesty of the truth. |
| 3 users found this review helpful. 1 found this review unhelpful. |
 It was not too bad. Visited: February 2008 |
| Posted by spicegirl |
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My girlfriends and I stayed here for Carnival 2008. We booked our rooms through a third party, and were overcharged and misinformed. Nonetheless, we were moderately happy with the rooms and the overall service of the hotel.
The front desk agents were well informed and eager to help. The hotel only had two taxi drivers, so this could be a deterrent for business travlers.
The security was extreme. At sunset, they locked the front gate to the driveway of the hotel and had guards there asking for room keys and numbers. Also, at midnight the hotel doors were locked and you had to buzz the front desk. It was a bit peculiar.
In addition, the pool was dirty, so we didn't use it. The breakfast was great, though.
We are looking into other accommodations for next year. |
| 0 users found this review helpful. 0 found this review unhelpful. |
 The Palms provided great rooms and service. Visited: May 2008 |
| Posted by nevob |
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We booked a night here based on online reviews. We found the room was very nice, comfortable, and clean - with a great shower, full cable, and free Wi-Fi!
They also had comfortable beds and nice furniture - it was very refreshing!
Hotels in Port of Spain can be pricy, but the Palms was definitely the best way to go. It was about half of what the Holiday Inn Express charged - which was nearby. They also arranged shuttles to the airport for a small fee...something like $15 TT, which was just a few dollars. |
| 2 users found this review helpful. 0 found this review unhelpful. |
 Thumbs up for Arthurs! Visited: September 2007 |
| Posted by primeofmylife1 |
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I transferred to Aurthers after spending one (unpleasant) night at another hotel. After my first stay here (Arthurs), I would stay nowhere else the next time around.
They have clean rooms, reasonable rates, courteous staff, and a convenient location. It is a home away from home - a comfortable environment. |
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| 1 users found this review helpful. 0 found this review unhelpful. |
| They have the best location and service. Visited: February 2008 |
| Posted by joshuasingh |
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I stayed at the palms for five days. The service was great, and the rooms were very clean.
The Palms Hotel will see me next time! |
| 2 users found this review helpful. 0 found this review unhelpful. |
A Trinidad travel review
| I had a wonderful stay! Visited: November 1999 |
| Posted by fenn |
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I extended my recent stay at Sadila House because the courtesies extended to me by the owner and his wife (not to mention the clean comfortable rooms and ease of access to major routes) surpassed my expectations.
Just to give you an idea of the extraordinary measures to make my stay safe and convenient: the owner voluntarily rose early in the morning (4:00 am) to take me to Port of Spain to catch the early ferry to Tobago.
On all occassions, my many requests and inquiries were quickly attended to. I stayed at Sadila House for nine days when the original plan was for two.
"A home away from home" is a very apt way to describe my stay, and I wholeheartedly recommend this gem of a place to all my fellow travelers. |
| 3 users found this review helpful. 0 found this review unhelpful. |
| It was good until we saw the nasty side. Visited: February 2008 |
| Posted by blaque_anese |
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When my friend and I returned to our room, we noticed that one of our suitcase locks had been tampered with. We saw something stuck inside the lock, which had now collapsed in. We immediately went to reception to tell them about the incident.
This is where things turned nasty, and I have to say we were utterly disgusted with how we were treated. When the manager of Monique's came to the room, she immediately concluded without even listening to us properly that the lock had broken itself. She said it was an old lock! She also said her staff would never do such a thing.
I tried to explain that I'd never had a problem with the lock before, but she kept talking over me. She wasn't interested, and dismissed it.
Two other members of staff came into the room, and they confirmed what we told the manager originally - that the lock had in fact been tampered with.
Nothing has been done about the lock. I am truly disappointed with Monique's, and definitely will not stay here again. If the manager had apologized (yes, we did not even get an apology), I probably wouldn't be writing this review about Monique's. |
| 12 users found this review helpful. 0 found this review unhelpful. |
| We experienced nasty rooms and unfriendly staff. Visited: November 1999 |
| Posted by alda |
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We spent four excellent days in the Port of Spain last Christmas. I wished I could say the same about Alicia's House.
Okay, they had a pool - which was nice; and they had a garden, which was nice, too (if you didn't look at the rubbish piled up in the corners).
The cleaning lady was very friendy, but those were about the nicest things we can tell about the hotel.
Our room was extremely dark and ugly, and only had a very small window. The staff was unfriendly, if not rude, and inefficient. We ordered a taxi to the airport, and he never showed up.
Also, we paid for our bill, but they had to bother us several times for the mistakes they made.
Breakfast was not too bad, but nothing special either. It took a lot of patience before we had it.
So, we did have a nice stay in town, thanks to some very nice people we met here. However, Alicia's House is a place we won't go to again.
We later stayed one night in The Courtyard Marriot before flying back to Europe. I'm not that particular fond on big American Hotels, but their staff was well trained, efficient and very friendly, and isn't that what hospitality is all about? |
| 1 users found this review helpful. 0 found this review unhelpful. |
| It was a lovely location, but a shame about the rooms. Visited: November 1999 |
| Posted by ptlclaire |
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What a shame that such a lovely hotel had so many flaws.
The hotel is in a great setting with lovely views. The pool, the bars, the food were all excellent.
However, do not put anything in the safes in your room as these are not safe. I had money stolen from mine when I went for a swim, so I didn't use it after this.
I stayed in a twin room with my son. The room was fine, but my two daughters who shared twin rooms with a friend and a cousin had awful rooms. They were moved umpteen times after we complained. Their rooms were full of mildew, and one was actually flooded when they returned to it after a day out. The roof leaked, and the door fell off the mini bar!
The staff was always polite, but were very slow to deal with problems. |
| 2 users found this review helpful. 0 found this review unhelpful. |
| Palm's Hotel is a pleasant getaway from the U.S. Visited: October 2007 |
| Posted by ods383 |
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Palm's Hotel Trinidad is only minutes away from Piarco's busy airport, and is one of the most inviting hotel's in the area. I found my hotel stay here to be the nicest of the Caribbean islands.
From front desk staff, all the way up to house keeping, all the staff here at The Palm's Hotel will go out of their way to see that your stay is most pleasant.
A shopping mall and nice eateries are located within a three-minute drive or walking distance of the hotel.
If you are looking for the comfort of your own home - away from home, I highly recommend The Palm's Hotel. It will provide you with convenience and a sound sleep! |
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| 1 users found this review helpful. 1 found this review unhelpful. |
| The Gingerbread was marvelous. Visited: November 2007 |
| Posted by jeanneinnewmexico |
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The Gingerbread House was a marvelous place to stay in Port-of-Spain. The house itself was charming, with interesting Victorian details.
Restaurants and Pan Yards were within easy walking distance. However, best of all, the family and staff provided great hospitality and friendship.
We will never forget our time reading and sipping coffee on the veranda, looking for birds on the deck and returning 'home' to our cozy room. |
| 4 users found this review helpful. 0 found this review unhelpful. |
| We enjoyed our stay at the Palm's Hotel Trinidad. Visited: November 2007 |
| Posted by anneandjohninnovasco |
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My husband and I stayed here for two nights (before and after a few days in Tobago), and found it excellent in comfort and cleanliness.
The room we had both times was spacious and attractive with efficient air conditioning. The staff was very helpful once we were there, though they had no record of the booking I had made by both phone and email! (Incidentally, direct contact information had been hard to find.)
We arrived late the first evening, and fortunately did not need a restaurant. There was unlimited coffee and other items available in the morning, and bread for toast. We noticed that in the Caribbean, that allthough a coffee percolator may be supplied in a room, the coffee is not, which seems strange.
On our second stay, we ran up against a disadvantage of this hotel, which is its lack of nearby amenities. There is one good restaurant at the nearby Trincity Mall, which also has food courts for quick meals. However, it is mostly closed on Sundays - which is when we were there!
If you need a pleasant, reliable place to stay between flights, not too far from the airport, and don't require sightseeing or other facilities within easy reach, we can highly recommend Palms Hotel.
We have no picture, but those shown on this site are realistic, with no exaggeration. The garden really was lovely, and the rooms were much better than we'd expected. In addition, the price seems reasonable for Trinidad. |
| 1 users found this review helpful. 2 found this review unhelpful. |
 Go at your own risk! Visited: March 2007 |
| Posted by trinicharl07 |
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We stayed at this hotel before in previous years, and had bad experiences with the staff. However, the location still took us back. After this time, though, we're never going back.
We were quoted one price over the phone for our stay, but when we checked in we were quoted much more. The manager's words to us were "the staff didn't understand what you meant".
Hello, what's wrong with this picture? How can she not understand when I explained that three people would be checking into an executive room that had a queen size and a twin bed? This should be understandable.
I then paid their new rate for two nights with breakfast for three, with a back-up plan of checking out ASAP out of this dishonest environment.
When we checked into the room, the entire room was dirty with dirt, dust and boot marks. I called for housekeeping immediately to clean the entire room, and change the linens and bedspread which looked dingy. What filth!
The patio - what a mess! There was water leaking out of the air conditioner. There were leaves from trees as if no one cleaned it in weeks. The table and chairs were disgusting and covered with dirt.
I asked the housekeeper about the patio, and she told me it wasn't her job. She said someone else needed to come and power blow the leaves of some sort. Guess what? The person never came - even though I called and requested cleaning of the patio.
The next morning, I was told the "breakfast-included" rate could only be eaten in the restaurant. If taken to the room, we had to pay for the entire breakfast all over again. What a rip off!
I asked to speak with a supervisor, because this was something new management had initiated. We got nowhere with this. We gave up and ate in the restaurant because I refused to pay for breakfast if it was already in the rate.
The restaurant staff was robotic, unfriendly and watched our every move. Now breakfast was there for us to serve ourselves. However, the staff insisted on taking out the breakfast as if they knew what we wanted to eat and the quantity we should eat. I had to yell at them to leave me alone! They then allowed me to serve myself, but they moved the cutlery when they thought we were finished.
That was the last straw. I was so angry that I had paid four-star money for a no-star hotel. I immediately went to the front desk, told them I was checking out and wanted my refund, and that I would never be returning to this horrible place.
When getting my refund, they applied so many fees that I was not aware of which made me sick to my stomach. I just wanted to get out of there.
We checked into another hotel, paid much less for two rooms, enjoyed the tasty breakfast, and I surely enjoyed the rest of my two weeks in Trinidad! |
| 4 users found this review helpful. 0 found this review unhelpful. |
| This was our return trip. Visited: July 2007 |
| Posted by desirable |
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What a lovely place to return for a weekend getaway! As we stated, prior, we have returned this summer for a short visit.
As usual, breakfasts were delicious, and we felt right at home. I'll certainly continue to recommend Alicia's to my friends and family.
Thank you for a wonderful stay. Keep up the good work! |
| 3 users found this review helpful. 1 found this review unhelpful. |
| This is a great hotel on a marvellous island. Visited: July 2007 |
| Posted by paulshoard |
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We have just returned from our second stay at Turtle Beach (the first was in 2003), and found (thankfully!) that very little had changed. The new pool area was attractive and unobtrusive and left even more space on the beach - which was our preferred location for relaxation.
The beach vendors were far more friendly, polite and less pushy than I remembered. We were happy to buy souvenirs from them, and hopefully give something to the local economy. My daughter had a manicure, and bought a handbag from the local craftsmen; Mary gave an excellent massage; my son bought a hand painted tee- shirt from Kerri; and my wife purchased a sarong from Lorna. The incomparable carvings by the charismatic Reuben are also an essential part of Turtle beach's character.
We thought the food was excellent on our previous stay, and this time it was even better with a wide choice dishes at every meal.
Having stayed previously, we sent an e-mail ahead of our visit to request room style and location. We received a prompt and helpful response from Paulette. There were also a few pleasant 'surprises' over the two weeks we stayed, as we were repeat visitors.
We've read in various reviews that some people found the staff rude at times. Our take on this is that in the UK, you get used to staff being trained to be polite at all times. In Tobago - and frankly most other countries - people show their true feelings more.
If you are friendly and polite to the hotel employees, you usually get a genuine smile in return and friendly comments. Very occasionally staff are offhand, but don't take it personally, they're just having a bad day. Overall, we thought the hotel was very efficiently run with dedicated, cheerful and very helpful staff and management.
Regarding the local tour operators, it pays to shop around and seek the opinion of other guests who have been on trips. We were particularly keen to observe and learn about the local wildlife and found Peter Cox exceptional. Other tours take you to similar places, but you literally won't know what you've missed until you go out with Peter.
We also took a trip with Kelton, who was great fun and knowledgeable. The trip includes his collection of captive birds of prey in some of his tours.
Turtle Beach may not be the most luxurious hotel on the island, but it provided us with all the requirements we needed for another wonderful holiday. We will certainly come back. |
| 17 users found this review helpful. 0 found this review unhelpful. |
| Alicia's is relaxing and enjoyable. Visited: July 2006 |
| Posted by happy |
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My stay at Alicia's was grea. The staff was warm, welcoming, very helpful, and accommodating.
I spent three days here, and I felt at home. The ambience was breathtaking, and the scenery was absolutely gorgeous. Also, my room was clean, and I enjoyed the food.
I hope to visit again soon! |
| 3 users found this review helpful. 0 found this review unhelpful. |
| I had an excellent stay at Alicia's. Visited: February 2007 |
| Posted by kjnena |
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This is a perfect place to get away to relax and enjoy a nice vacation. |
| 1 users found this review helpful. 1 found this review unhelpful. |
| Alicia's Guest House boasts beautiful surroundings. Visited: May 2006 |
| Posted by happy |
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I loved Alicia's Guest House! I enjoyed the ambience, the hospitality, and the surroundings. It was such a quiet and peaceful environment.
I enjoyed my stay here. |
| 2 users found this review helpful. 1 found this review unhelpful. |
| I enjoyed this over 50s all-inclusive. Visited: January 2007 |
| Posted by canda_norfolku_k |
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On my fourth visit to Tobago, I stayed two weeks at the Rex Turtle for the first time. I was concerned about our first all-inclusive experience, but our extras bill was so small because it was definitely all-inclusive. That included drinks- alcohol or soft drinks - all day.
The three meals a day included eggs cooked any way while you watched for breakfast, meats, or fish freshly caught from close to the hotel. There were lots of choices.
They had the best natural hotel beach on Tobago. The sea needs care at certain tide times, though. The newish large pool with a swim up bar had a good children's pool, also. There were lots of sitting space. It was easy to sit where it was quiet on the beach.
I suggest a car hire to explore the island, and have lunch at Sharon and Phebs.
Yes, the hotel was a bit tired- like Tobago, and there were small problems which became irrelevant in the overall context.
It was just three minutes from bed to sea, which was magic. I suggest you go for a first or second floor room for the view and seurity.
They are refurbishing constantly- which is needed!
Sun chairs could be a problem - they said more were on order. Natiowide- there were no charges, and the cash machine worked well.
Why did such a busy hotel work for us? The general manager, Leslie Amedee, was constantly seen in the restaurant, on the beach and around the pool, and at reception supervising in a quiet way. Leslie was always available if needed.
This is a great place to unwind and relax, and it's a real value for money. |
| 15 users found this review helpful. 0 found this review unhelpful. |
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