This hotel should not be opened yet.Visited: May 2008
Posted by kristin22
We planned a week-long stay at the St. Charles expecting a beautiful pool (we chose this hotel over others for that specific purpose).
On our way up to our room, we noticed the beautiful insect life which colonizes the hotel walls. I would advise not taking the elevator since one time during our stay, it froze up. The bugs also ventured into our bed a few times.
To keep this short and sweet, here is a list of things missing from our room:
1. Items missing from the kitchen included pot holders, dishtowels, table knives, can opener, broom, spatula, strainer, trash can (of adequate size.... too tiny), ice maker, salt and pepper, dish detergent (dishwasher was useless without it).
2. Items missing from the pool were water and chlorine. Things not missing from the pool were hermit crabs, various water beetles, and slime.
3. Things missing in general included a working safe (ours was broken), DVD remote and one TV remote control. Also, the towel rack in bathroom was ripped off the wall.
In addition, our curtains were off the track, and the sliding doors were dirty (obviously not cleaned for awhile). The room was cleaned once every two or three days, but not daily.
We will say the suite was very big, and the bed was comfortable.
If you visit North Caicos, be sure to get in touch with Jay from Bottle Creek. He will take you fishing, and he is very hospitable (in fact, more so than our hotel staff).
The bottom line is: this place has a lot of potential, but it is not ready yet. It should not be opened right now with the pool 2/3 full, and the hotel being short staffed.
4 users found this review helpful. 0 found this review unhelpful.
We had a nightmarish experience.Visited: March 2008
Posted by mrcarib
After five days in Provo, my girlfriend and I wanted to spend our final four days in Turks and Caicos by ourselves in total relaxation at a hotel in North Caicos. After some online research, we discovered the St. Charles, which was billed as a four-star resort on North Caicos.
Our nightmare started to unfold when I saw that the driveway to the St. Charles was an open construction pit with three pickup trucks, some strewn garbage and a temporary wooden fence separating it from the rest of the resort.
Upon walking into the resort, I discovered that the St. Charles was situated right next to the North Caicos Community Center. Consequently, there were around 25 noisy “non-guests” in various stages of drunkenness enjoying themselves in and around the resort’s pool area (including drinking at the bar).
I do not want to come across as some sort of elitist snob and while on vacation, I enjoy interacting with the locals. However, we were looking for tranquility and solitude in North Caicos, not a noisy party environment (The St. Charles website boasts of how the resort was designed with “exclusivity and serenity” in mind).
Additionally, it doesn’t seem to be fair to charge guests around $400/night (including taxes) to stay at the resort, when anyone can just come in and take over the pool.
15 users found this review helpful. 1 found this review unhelpful.