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Other Traveler's Reviews
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Just OK |

by ashleyf,
All ashleyf,'s reviews |

Oceana Hostal Playero - San Juan |
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Helpful? Yes(0) No(0) |
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The hotel was just ok. Definately ok for the price.
But... 1st- upon check in we were given a small room with 2 dbl beds, a sink, and mini frig, when I reserved a suite with full kitchen, dining area, separate living area, and separate bedroom with king bed. My husband went to the front desk and they were happy to change it.
2nd- the light fixture in the living area was large and room for 6 bulbs, but only 2 were working, by day 6 of our stay 1 was working. We told the frt desk, not replced, and 1 bulb out in dining rm fixture.
3rd- my son had thrown up on one of the towels, I left it in the bathroom for the maid to change, she didn't. She just fold it up and put it back on the shower floor to use as a mat. Maybe she didn't notice, but that means they re-use dirty towels.
Other than that I would stay here again for the price, just make sure you are looking at what your are promised and details of cleanliness. |
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Great Potential But Need Some TLC |

by bgm1213
All bgm1213's reviews |

Ocean Villas II - Rio Mar Beach Resort - Northeast Coast |
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Just spent 9 nights in a 2-bedroom Ocean Villa. The villas have potential to be a fantastic resort, but they need some TLC. Upon arrival, there was not a person to be found! We had to find the key in a desk drawer and search for our room until a maintenance employee came and helped us. The unit was very spacious but we found the kitchen to need some better cleaning. The external cabinets were "sticky" and some of the cookware was found dirty in the cabinets. Also, the rugs in the bedrooms and living area were quite stained. When we inquired at the "concierge" we were told this was one of the best units there! The concierge was almost never there and, when we was, she was of almost no help! We used the concierge service at the Ro Mar for any help with activities/restaurants. They were very helpful and friendly. The pools/hot tub were beautiful, but the hot tub was broken for a few days and the "infinity" feature of the pool was also broken. The beach was beautiful with soft, brown sand, nice waves, very clean. The hotel next door was lovely and it was nice to be able to use their facilities. Overall, a very nice place, but needs some TLC. |
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