This Privacy Notice should answer your questions about the sources and kinds of information we collect, how we use it, and how we safeguard its confidentiality and security. We also provide you with ways to correct the data you provide us.
In order to facilitate your travel, and manage our business, we collect and maintain personal information about you. WhereToStay.com collects customer information from many sources to understand and meet your needs. We collect personal information about you from:
The personal information we collect about you through these sources may include, but is not limited to:
In addition to obtaining your personal information, when you use our site, we may collect tracking information such as your browser type, the type of operating system you use, the name of your Internet service provider, and pages visited on the site. WhereToStay.com gets this information by using technologies, including cookies and web beacons to increase the functionality and user-friendliness of our site and to better tailor our site to our visitors' needs. We also use this information to verify that visitors meet the criteria required to process their requests. None of this tracking information identifies you personally; we collect it for reporting onsite activity in the aggregate. For example, we may want to know how long the average user spends on our site or which pages or features get the most attention.
WhereToStay.com uses personally identifiable information to complete transactions and fulfill requests for services. WhereToStay.com and/or its affiliates may require you to provide personal information when making a reservation to purchase travel or related products and services such as renting a villa, renting cars or booking hotel rooms through a WhereToStay.com reservations agent, the WhereToStay.com website or other travel-related website. In addition to processing, confirming and fulfilling the travel or other services you request, WhereToStay.com may use this data for administrative and analytical purposes such as information systems management, accounting, billing and audits, credit card processing and verification, customer-relations correspondence.
To the extent required by law, we may disclose personally identifiable information to government authorities, or to third parties pursuant to a subpoena or other legal process, and we may also use or disclose your information as permitted by law to protect the rights or property of WhereToStay.com, our customers, our website, or its users. This includes the right to revealing your name and/or email address to a property to verify the authenticity of a traveler review submitted to WhereToStay.com.
WhereToStay.com does not sell any customer information or share your email address with third parties except in compliance with this policy. However, we may disclose customer information to companies affiliated with WhereToStay.com and/or unaffiliated third parties to fulfill the products and services you have requested. We may also disclose this information to third parties, such as employers, who have arranged for discounts, purchased travel or other services on your behalf.
WhereToStay.com also uses customer information to identify, develop and market products and services that we believe you will value.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
You can subscribe to or opt out of WhereToStay.com's email products by clicking on "Unsubscribe" at the bottom of email product.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
We'd also like to remind visitors that we provide additional links to resources we think you'll find useful. These links will lead you to sites that may operate under different privacy practices. Our visitors are responsible for reviewing the privacy statements for such other websites, as we have no control over information that is submitted to these companies.
This site makes forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
If you have other questions, comments or concerns about our privacy practices, please contact us.
P.O. Box 386
Boerne, TX 78006