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WhereToStay.com's Privacy Policy

OUR COMMITMENT TO PRIVACY

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. Although this Privacy Policy is not a contract and does not create any legal rights, it does serve as an expression of WhereToStay.com's commitment to protecting private personal information. To make this notice easy to find, there is a link to it in the footer of every page on our web site.

This Privacy Notice should answer your questions about the sources and kinds of information we collect, how we use it, and how we safeguard its confidentiality and security. We also provide you with ways to correct the data you provide us.

PERSONAL INFORMATION WE COLLECT

In order to facilitate your travel, and manage our business, we collect and maintain personal information about you. We collect personal information about you from:

  • You, when you voluntarily provide us with information;
  • Your browser, when you visit our websites and your browser interacts with us;

The personal information we collect about you may include, but is not limited to:

  • Name, addresses, telephone numbers, email addresses

AGGREGATE INFORMATION

In addition to obtaining your personal information, when you use our site, we may collect tracking information such as your browser type, the type of operating system you use, the name of your Internet service provider, and pages visited on the site. WhereToStay.com gets this information by using technologies, including cookies and web beacons to increase the functionality and user-friendliness of our site and to better tailor our site to our visitors' needs. None of this tracking information identifies you personally; we collect it for reporting onsite activity in the aggregate. For example, we may want to know how long the average user spends on our site or which pages or features get the most attention. If you turn cookies off, It won't affect the user's experience.

HOW YOUR INFORMATION WILL BE USED

WhereToStay.com uses personally identifiable information to complete transactions and fulfill requests for services. WhereToStay.com and/or its affiliates may require you to provide personal information when making a reservation to purchase travel or related products and services such as renting a villa, renting cars or booking hotel rooms through a WhereToStay.com reservations agent, the WhereToStay.com website or other travel-related website. In addition to processing, confirming and fulfilling the travel or other services you request, WhereToStay.com may use this data for administrative and analytical purposes such as information systems management, accounting, billing and audits, credit card processing and verification, customer-relations correspondence.

To the extent required by law, we may disclose personally identifiable information to government authorities, or to third parties pursuant to a subpoena or other legal process, and we may also use or disclose your information as permitted by law to protect the rights or property of WhereToStay.com, our customers, our website, or its users. This includes the right to revealing your name and/or email address to a property to verify the authenticity of a traveler review submitted to WhereToStay.com.

WhereToStay.com does not sell any customer information or share your email address with third parties except in compliance with this policy. However, we may disclose customer information to companies affiliated with WhereToStay.com and/or unaffiliated third parties to fulfill the products and services you have requested. We may also disclose this information to third parties, such as employers, who have arranged for discounts, purchased travel or other services on your behalf.

WhereToStay.com also uses customer information to identify, develop and market products and services that we believe you will value.

OUR COMMITMENT TO CHILDREN'S PRIVACY

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under the age of 13 years old.

MANAGING YOUR EMAIL PRODUCT SUBSCRIPTIONS

You can subscribe to or opt out of WhereToStay.com's email products by clicking on "Unsubscribe" at the bottom of email product.

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All transactions are processed through a gateway provider and are not stored or processed on our servers.

LINKS TO OTHER SITES

We'd also like to remind visitors that we provide additional links to resources we think you'll find useful. These links will lead you to sites that may operate under different privacy practices. Our visitors are responsible for reviewing the privacy statements for such other websites, as we have no control over information that is submitted to these companies.

PUBLIC FORUMS

This site makes forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

MARKETING AND ADVERTISING

WhereToStay.com uses 3rd party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This means we may show ads to you across the internet, specifically on the Google Content Network (GCN). As always we respect your privacy and are NOT collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system.

The third-party vendors, including Google, whose services we use, will place cookies on web browsers in order to serve ads based on past visits to WhereToStay.com. Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to WhereToStay.com. This allows us to make special offers and continue to market our services to those who have shown interest in our service.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: https://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
  • Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
  • You will be notified of any Privacy Policy changes:
    • On our Privacy Policy Page
  • Can change your personal information:
    • By calling us

CONTACTING US

If you have other questions, comments or concerns about our privacy practices, please contact us.

WhereToStay.com, Inc.
916 E Blanco #300
Boerne, TX 78006
em: [email protected]
ph: 214-350-6220

Privacy Modifications

WhereToStay.com reserves the right to change this Privacy Policy at any time. We will post any changes here, so be sure to check back periodically. Although this Privacy Policy is not a contract and does not create any legal rights, it does serve as an expression of WhereToStay.com's commitment to protecting private personal information.

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