This Privacy Notice should answer your questions about the sources and kinds of information we collect, how we use it, and how we safeguard its confidentiality and security. We also provide you with ways to correct the data you provide us.
In order to facilitate your travel, and manage our business, we collect and maintain personal information about you. We collect personal information about you from:
The personal information we collect about you may include, but is not limited to:
In addition to obtaining your personal information, when you use our site, we may collect tracking information such as your browser type, the type of operating system you use, the name of your Internet service provider, and pages visited on the site. WhereToStay.com gets this information by using technologies, including cookies and web beacons to increase the functionality and user-friendliness of our site and to better tailor our site to our visitors' needs. None of this tracking information identifies you personally; we collect it for reporting onsite activity in the aggregate. For example, we may want to know how long the average user spends on our site or which pages or features get the most attention. If you turn cookies off, It won't affect the user's experience.
WhereToStay.com uses personally identifiable information to complete transactions and fulfill requests for services. WhereToStay.com and/or its affiliates may require you to provide personal information when making a reservation to purchase travel or related products and services such as renting a villa, renting cars or booking hotel rooms through a WhereToStay.com reservations agent, the WhereToStay.com website or other travel-related website. In addition to processing, confirming and fulfilling the travel or other services you request, WhereToStay.com may use this data for administrative and analytical purposes such as information systems management, accounting, billing and audits, credit card processing and verification, customer-relations correspondence.
To the extent required by law, we may disclose personally identifiable information to government authorities, or to third parties pursuant to a subpoena or other legal process, and we may also use or disclose your information as permitted by law to protect the rights or property of WhereToStay.com, our customers, our website, or its users. This includes the right to revealing your name and/or email address to a property to verify the authenticity of a traveler review submitted to WhereToStay.com.
WhereToStay.com does not sell any customer information or share your email address with third parties except in compliance with this policy. However, we may disclose customer information to companies affiliated with WhereToStay.com and/or unaffiliated third parties to fulfill the products and services you have requested. We may also disclose this information to third parties, such as employers, who have arranged for discounts, purchased travel or other services on your behalf.
WhereToStay.com also uses customer information to identify, develop and market products and services that we believe you will value.
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under the age of 13 years old.
You can subscribe to or opt out of WhereToStay.com's email products by clicking on "Unsubscribe" at the bottom of email product.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All transactions are processed through a gateway provider and are not stored or processed on our servers.
We'd also like to remind visitors that we provide additional links to resources we think you'll find useful. These links will lead you to sites that may operate under different privacy practices. Our visitors are responsible for reviewing the privacy statements for such other websites, as we have no control over information that is submitted to these companies.
This site makes forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
WhereToStay.com uses 3rd party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This means we may show ads to you across the internet, specifically on the Google Content Network (GCN). As always we respect your privacy and are NOT collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
According to CalOPPA, we agree to the following:
If you have other questions, comments or concerns about our privacy practices, please contact us.
916 E Blanco #300
Boerne, TX 78006