Update on the COVID-19 Pandemic
WhereToStay’s Response to COVID-19: (Updated May 30, 2020)
The Coronavirus (COVID-19) has caused our world to change in strange and unusual ways, but WhereToStay's dedication to the care and safety of our clients remains the same.
With the evolving global travel bans and policies, we encourage our followers to stay in touch with all governmental updates, as well as with the Center for Disease Control (CDC). We must all do our part to help stem the spread of this virus.
Please know we are doing our very best to accommodate our clients, treating each and every booking as if it were our own. We understand the frustration and disappointment, but we are also hopeful. We are going to survive this, so keep planning, keep dreaming, and we'll be here ready to make it happen.
For our clients due to travel soon, we suggest the following:
If you are booked between now and June 1st and cannot or do not want to travel, we will work with the villa owner to select alternative dates. The managers/owners have been very accommodating, allowing postponement without penalties, however keep in mind these decisions are made on a case by case basis.With things changing daily, we recommend those traveling in July or August to "wait and watch" until June 1st. We should have more clarity on the situation by this time.
Keep Plans Intact:
If you are booked after June 1st, we recommend you keep your travel plans as is, but closely monitor the situation. If you are traveling in June or July, you may want to consider a contingency plan.
If you have the recommended insurance coverage and decide to cancel your travel plans and initiate your travel insurance claim, we will happily provide you with the documentation you will need. Please contact your travel insurance agency to find out your options and coverage.
We are also closely monitoring the situation and are doing our best to bring about the best outcome for our clients.
We remain very hopeful.
The beach isn't going anywhere...and neither are we! We're here every day to answer your calls and emails.