Update on the COVID-19 Pandemic

WhereToStay’s Response to COVID-19: (Updated September 26, 2020)

A few Caribbean islands have reopened with Coronavirus (COVID-19) protocols in place to help mitigate the spread of the virus. We have many clients who have and are traveling to those islands with great results. We anticipate more islands will reopen with COVID-19 protocols in place within the next few months. If we continue to all work together by practicing the precautions recommended by the CDC travel to the Caribbean will become easier. No matter where you are on the covid spectrum, WhereToStay's dedication to the care and safety of our clients remains the same.

Please know we are doing our very best to accommodate our clients who have had their villa vacations impacted by the COVID-19 pandemic, treating each and every reservation as if it were our own. We understand the frustration and disappointment, but we are also glad that most of the trips have been rescheduled offering hope and something to look forward to.

We’re excited to work with those of you at minimal risk who are ready to escape to the warm, tropical islands soon or interested in planning for next year. Either way, it’s a great stress reliever and mood changer. We encourage our followers to continue to monitor all governmental updates, as well as the Center for Disease Control (CDC) as you consider Caribbean travel. We are going to survive this, so keep planning, keep dreaming, and WhereToStay.com will be here ready to make it happen when you are.

For our clients due to travel to an island that has not yet reopened, we suggest the following:

Postpone Travel:

If you have a reservation and cannot travel due to COVID-19 restrictions, we will work with you to select alternative dates. The owners have been very accommodating, allowing postponement without penalties, however keep in mind these decisions are made on a case by case basis.

Keep Plans Intact:

With things changing daily, we recommend those traveling later in the year to "wait and watch” as the situation continues to be fluid.

Cancel Trip:

If you have the recommended insurance coverage and decide to cancel your travel plans and initiate your travel insurance claim, we will happily provide you with the documentation you will need. Please contact your travel insurance agency to find out your options and coverage.

We are also closely monitoring the situation and are doing everything possible to bring about the best outcome for our clients.

We remain very hopeful that all the Caribbean islands we love will be reopening soon. We're here every day to answer your calls and emails as we all navigate the ever-changing COVID-19 situation.

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