The housekeeper, Lucile, was a wonderful friendly and helpful person, the best thing about the villa. The repairman who came to the house was also very friendly and efficient. Compared with other villas we have used on other Caribbean islands, this villa was not first class or 5 stars. For example: the closet and clothing area for the master bedroom was located across the living area from the bedroom; there are no wine or short drinking glasses; the sliding glass door to the kitchen was missing a handle and lock; the dishwasher, though working, needed repair of the soap dispenser; the surrounding palm trees were not pruned of dead branches; and the emergency service was poor. When the fire alarm in a bedroom went off and shrieked, it took more than 1 and ½ hours for the emergency number to return our call. Another time during the day on a Sunday, the person who responded to the voice mail we left stated that the emergency number was for calls after 6:00 pm. We advised her that the instructions stated the emergency number should also be called on weekends. We tried to reach concierge Jasmine but when we called her cellphone number, the voice message was not in English and the system would not permit the leaving of a voice message. When we advised Jasmine of the fact in another call, she stated that her phone was working properly. The area in which the villa is located is very, secure, private, and attractive.

Working with Andrew was fine.